Regional Communication Support Service Programme

The Regional Communication Support Service (RCSS) Programme refers to the programme of work to deliver improved communication support measures for people who are

• Deaf,
• Deafblind, and
• Hard of Hearing.

Information about how the Programme is progressing is available on this website.

The Programme comprises a range of services and work streams, including but not limited to:

• A new Regional Face to Face Sign Language Interpreting Service
• A Remote Sign Language Interpreting Service (delivered by an external supplier – currently SignVideo).
• Deafblind Interpreting, Speech to Text, and Electronic Note Taking (currently delivered by external suppliers via a separate government contract that HSC Staff and Practitioners can access).
• Service user involvement.
• Sign Language Interpreter workforce development.