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Sign Language Interpreting Services Update – September 2021


The Health and Social Care Board (HSCB) and Business Services Organisation (BSO)  are working to improve the system behind Sign Language Interpreting Services.  This means Deaf people’s access to their GP, hospitals, dentists, optometrists, social work teams, pharmacy – everything to do with health and social care.


You told us told us the following things are very important:

Thank you for this valuable feedback.  We are listening and learning, and we will use this information to shape the way forward.

Next steps – how to get in touch with us if you have more feedback to share in relation to the Sign Language Interpreting Service.

Please email the Project team directly who will arrange a time to meet with you.  jane.mcmillan@hscni.net or Claire.hamilton@hscni.net You can also contact your Sensory Support Team who will ensure your information is shared in confidence with us.

In the meantime: we will continue to work on the plans for improving the system, and we will keep you updated as that work progresses.